What happens before a meeting? – Small Talk steigert die MeetingeffektivitätPERSONALquarterly
AbstractResearch question: We explore how pre-meeting small talk impacts meeting effectiveness through the” ripple effect”, allowing before meeting communication/behaviors to ripple into and impact the scheduled meeting. Methodology: Data was obtained using an online survey of working adults (N = 252). A new survey measure of meeting talk was developed. Practical implications: Managers should encourage their employees to arrive in time so that they can engage in pre-meeting talk. Small talk before a scheduled meeting can have beneficial effects for the effectiveness of the meeting.
Citation InformationJoseph A. Allen and Nale Lehmann-Willenbrock. "What happens before a meeting? – Small Talk steigert die Meetingeffektivität" PERSONALquarterly Vol. 65 Iss. 1 (2013) p. 22 - 27
Available at: http://works.bepress.com/joseph_allen/33/