"Do Satisfaction and Attachment Mediate the Relationship between Service Quality and Loyalty?" by Joe F. Hair

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Do Satisfaction and Attachment Mediate the Relationship between Service Quality and Loyalty?

World Journal of Tourism Leisure and Sports (2009)

Joe F. Hair
Ossi Pesämaa
David Rylander

Disciplines

Business and
Marketing

Publication Date

January, 2009

Citation Information

Joe F. Hair, Ossi Pesämaa and David Rylander. "Do Satisfaction and Attachment Mediate the Relationship between Service Quality and Loyalty?" World Journal of Tourism Leisure and Sports Vol. 1 (2009)
Available at: http://works.bepress.com/joe_hair/41/