Skip to main content
Contribution to Book
Creating Organizational Buy-in: Overcoming Challenges to a Library-Wide Discovery Tool Implementation
Planning and Implementing Resource Discovery Tools in Academic Libraries (2012)
  • Meris A Mandernach, Ohio State University - Main Campus
  • Jody C Fagan, James Madison University
Abstract

While launching a discovery tool can be technically easy, establishing a process that will result in organizational buy-in for the tool is an exceptionally important first step for a successful implementation. Many lessons about creating organizational buy-in can be learned from experiences with federated search software and next-generation catalogs. Libraries must grapple with three critical areas before discovery tool implementation. First, the library will need to consider how the discovery tool will affect key library departments and create a plan for addressing their concerns. Second, training will need to be developed for staff as well as end users. Finally, monitoring and assessing the discovery tool’s performance and impact will inform future decision-making related to the tool’s integration with the library’s other systems and services. Each of these areas will be explored in the context of existing library research, with illustrations from James Madison University’s discovery tool implementation.

Keywords
  • project management,
  • discovery,
  • searching,
  • information retrieval,
  • academic libraries,
  • organizational communication
Publication Date
2012
Editor
Mary Pagliero Popp & Diane Dallis
Publisher
Information Science Reference
Series
Advances in Library and Information Science (ALIS)
ISBN
978-1-4666-1821-3
Citation Information
Meris A Mandernach and Jody C Fagan. "Creating Organizational Buy-in: Overcoming Challenges to a Library-Wide Discovery Tool Implementation" Hershey, PAPlanning and Implementing Resource Discovery Tools in Academic Libraries (2012)
Available at: http://works.bepress.com/jodyfagan/12/