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Selected Works of Jo Bell Whitlatch
Other
Enhancing the quality of reference services for the 21st century, parts 1-4. Reference & User Services Quarterly 38 (1-4), 15-16, 131-132, 233- 234, 339-340.
(1998)
  • Jo Bell Whitlatch, San Jose State University
Keywords
  • quality,
  • reference,
  • services
Disciplines
Publication Date
1998
Citation Information
Jo Bell Whitlatch. "Enhancing the quality of reference services for the 21st century, parts 1-4. Reference & User Services Quarterly 38 (1-4), 15-16, 131-132, 233- 234, 339-340." (1998)
Available at: http://works.bepress.com/jo_whitlatch/30/