Article
Toward a Typology of E-mail Reference Questions
Internet Reference Services Quarterly
(2004)
Disciplines
Publication Date
March, 2004
Citation Information
Jennifer Schwartz. "Toward a Typology of E-mail Reference Questions" Internet Reference Services Quarterly Vol. 8 Iss. 3 (2004) Available at: http://works.bepress.com/jennifer_schwartz/6/