Contribution to Book
Little Johnny and the Wizard of OS: The PC User as a Fool HeroOrganizational Olympians: Heroes and heroines of organizational myths (2008)
AbstractThis chapter is an attempt to analyze the social perception of a computer user as a fool in the eyes of IT support professionals. It relies on a storytelling analysis of anecdotes and horror stories of really stupid users, shared by IT support people on the Internet fora.
- organizational archetypes,
- IT support stories,
- narratives of stupidity
Citation InformationJemielniak, Dariusz (2008) Little Johnny and the Wizard of OS: The PC User as a Fool Hero, Organizational Olympians: Heroes and heroines of organizational myths, ed. M. Kostera, London: Palgrave