Skip to main content
Contribution to Book
Little Johnny and the Wizard of OS: The PC User as a Fool Hero
Organizational Olympians: Heroes and heroines of organizational myths (2008)
  • Dariusz Jemielniak, Kozminski University
Abstract
This chapter is an attempt to analyze the social perception of a computer user as a fool in the eyes of IT support professionals. It relies on a storytelling analysis of anecdotes and horror stories of really stupid users, shared by IT support people on the Internet fora.
Keywords
  • organizational archetypes,
  • software,
  • IT support stories,
  • narratives of stupidity
Publication Date
2008
Editor
Kostera, M.
Publisher
Palgrave
Citation Information
Jemielniak, Dariusz (2008) Little Johnny and the Wizard of OS: The PC User as a Fool Hero, Organizational Olympians: Heroes and heroines of organizational myths, ed. M. Kostera, London: Palgrave