Presentation
Essential Audits for Proactive Electronic Resource Access Support
American Library Association Annual Conference (ALA)
Document Type
Presentation
Presentation Date
6-24-2017
Disciplines
Abstract or Description
As electronic resource access (ERA) issues increase in frequency and complexity, technical services librarians are on the lookout for proactive techniques to identify and address these issues before they become a problem for patrons. This poster presents a series of “essential audits” employed by the ERA support team at Georgia Southern University in Statesboro, GA, to catch access issues before they are reported by patrons or public services librarians. Regular audits include bi-weekly link tests on the library’s A-Z Database List, quarterly link asset tests in LibGuides, rolling authentication audits of link resolver records, and ad hoc audits of 856 links.
Location
Chicago, IL
Source
http://www.eventscribe.com/2017/posters/ALA-Annual/SplitViewer.asp?PID=MTE3NTY2MzExODQ
Citation Information
Jeffrey M. Mortimore and Jessica M. Minihan. "Essential Audits for Proactive Electronic Resource Access Support" American Library Association Annual Conference (ALA) (2017) Available at: http://works.bepress.com/jeff_mortimore/51/
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