Jeanne Ortega joined the research staff at the Public Policy Research Center in April 2001 as Senior Research Analyst. Ms. Ortega received her MA at the University of North Carolina-Chapel Hill in 1985. From 1986 to 2001 she worked with Neighborhood Reinvestment Corporation's Program Review Department. Her responsibilities included new evaluation strategies, data analysis, management information systems and risk assessment. From 1991 to 2001 she provided primary staff support to Neighborhood Reinvestment's Risk Analysis Committee and served as custodian of the corporate risk analysis information system. This system tracked data on over 200 non-profit organizations. During 1998 and 1999 she participated in one of the regional working groups for the Success Measures Project. Sponsored by the Development Leadership Network, this was a national effort to develop outcome indicators for use by community development organizations in assessing the benefits resulting from their initiatives. Ms. Ortega is a member of the American Evaluation Association, ARNOVA (the Association for Research on Non-profit and Voluntary Organizations) and the Development Leadership Network.