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Contribution to Book
Workplace bullying: What can be done to prevent and manage it?
The Encyclopedia of Human Resource Management
  • Sara Branch, Griffith University
  • Jane Murray, Bond University
  • Sheryl Ramsey, Griffith University
Date of this Version
1-1-2012
Document Type
Book Chapter
Publication Details

Citation only

Branch, S., & Murray, J., & Ramsey, S. (2012). Workplace bullying: What can be done to prevent and manage it? In G.M. Benscoter (Ed.) The Encyclopedia of Human Resource Management (pp. 181-196). San Francisco, USA: Pfeiffer.

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© Copyright John Wiley & Sons, Inc., 2012. All rights reserved.

ISBN
9780470257715
Abstract

In recent decades workplace bullying has increasingly been recognized as an identifiable phenomenon, with an associated growth in understanding of its contributing factors, behaviors and negative effects on individuals and organizations. Despite this, however, the complexity of workplace bullying incidents and processes continue to challenge researchers and practitioners alike. Moreover, while interventions exist,"fragmentary information" on the effectiveness of such interventions are only beginning to emerge (Saam, 2010, p. 6). While there is recognition that multi-faceted approaches to addressing the phenomenon are needed, such solutions are not easy to develop, implement, or test. This chapter presents a review of the workplace bullying literature as it relates to the prevention and management of workplace bullying prior to presenting a proposal for a holistic intervention program that integrates elements from a variety of research areas.

Citation Information
Sara Branch, Jane Murray and Sheryl Ramsey. "Workplace bullying: What can be done to prevent and manage it?" San Francisco, USAThe Encyclopedia of Human Resource Management Vol. 3 (2012) p. 181 - 196
Available at: http://works.bepress.com/jane_murray/20/