From the Executive Summary: 'To provide guidance and discussion meant to support the development of the Digital Government Program to include research in the social and applied social sciences, more than 30 experts gathered at Harvard’s Kennedy School of Government in Cambridge from May 30 to June 1, 2002 for a national workshop to aid in the development of a broadly-based, multidisciplinary social science research agenda for digital government. In spite of significant innovations in information and communication technologies, digital government remains at an early stage of implementation. Moreover, the implications of IT for the future of government are as yet dimly perceived notwithstanding a stream of speculation and informed commentary on the future of democracy and governance.'
Available at: http://works.bepress.com/jane_fountain/4/