The availability of personal and external coping resources: Impacts on job stress and employee attitudes during organizational restructuringWork and Stress: An International Journal of Work, Health & Organisations
Date of this Version1-1-1993
Document TypeJournal Article
AbstractThis study examines the relationships among personal coping resources, social support, external coping resources, job stressors and job strains in a sample of 110 American Telephone and Telegraph employees undergoing a major organizational restructuring. The study expanded on a model suggested by Ashford (1988) by defining another category of coping resources that employees may draw upon to deal with the stressors and strains which occur during major organizational changes. External coping resources were defined as those which provided employees with a sense of ‘vicarious control’ in stressful situations. Results indicated that personal coping resources, social support and external coping resources had a direct effect upon job stressor and strain levels. No ‘buffering’ effect of these coplng resources was found. Hierarchical regression analyses indicated that external coping resources added to the prediction of job stressors and strains even when pertonal coping resources and social support were entered first into the prediction questions.
Citation InformationJames B. Shaw, Mitchell W. Fields, James W. Thacker and Cynthia D Fisher. "The availability of personal and external coping resources: Impacts on job stress and employee attitudes during organizational restructuring" Work and Stress: An International Journal of Work, Health & Organisations Vol. 7 Iss. 3 (1993) p. 229 - 246 ISSN: 1464-5335
Available at: http://works.bepress.com/james_shaw/19/