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Article
Organisational self-assessment in higher education : experimenting with the competing values model and behaviourally anchored rating scales
Research in Post-Compulsory Education
  • James Stuart POUNDER, Lingnan University
Document Type
Journal article
Publication Date
3-1-1999
Abstract
Organisational self-assessment in higher education tends to employ criteria that represent an implicit and untested view of institutional effectiveness. However, the Competing Values Model (Quinn & Rohrbaugh, 1981, 1983) contains effectiveness criteria that may be relevant to higher educational organisations. This article describes a Hong Kong study that examined the applicability of those criteria to higher education organisations through the development of organisational effectiveness Behaviourally Anchored Rating Scales (BARS). The analysis produced rating scales in four of the competing values model's nine effectiveness dimensions. The study raised issues relating to the assessment, and nature, of organisational effectiveness in higher education.; Abstract Organisational self-assessment in higher education tends to employ criteria that represent an implicit and untested view of institutional effectiveness. However, the Competing Values Model (Quinn & Rohrbaugh, 1981, 1983) contains effectiveness criteria that may be relevant to higher educational organisations. This article describes a Hong Kong study that examined the applicability of those criteria to higher education organisations through the development of organisational effectiveness Behaviourally Anchored Rating Scales (BARS). The analysis produced rating scales in four of the competing values model's nine effectiveness dimensions. The study raised issues relating to the assessment, and nature, of organisational effectiveness in higher education.
DOI
10.1080/13596749900200045
E-ISSN
17475112
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Citation Information
Pounder, J. S. (1999). Organisational self-assessment in higher education: Experimenting with the competing values model and behaviourally anchored rating scales. Research in Post-Compulsory Education, 4(1), 39-57. doi: 10.1080/13596749900200045