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Organisational self assessment in higher education : experimenting with the competing values model and behaviourally anchored rating scales
Hong Kong Institute of Business Studies Working Paper Series
  • James S. POUNDER
Document Type
Paper Series
Publication Date
11-1-1998
No.
028-978
Disciplines
Abstract

Organisational self assessment in higher education tends to employ criteria which represent an implicit and untested view of institutional effectiveness. However, the Competing Values Model (Quinn & Rohrbaugh, 1981, 1983) contains effectiveness criteria which may be relevant to higher educational organisations. This paper described a Hong Kong study which examined the applicability of those criteria to higher education organisations through the development of organizational effectiveness behaviourally anchored rating scales (BARS). The analysis produced rating scales in four of the Competing Values Model’s nine effectiveness dimensions. The study raised issues relating to the assessment, and nature, of organisational effectiveness in higher education.

Comments

HKIBS Working Paper Series 028-978

Citation Information
Pounder, J. S. (1998). Organisational self assessment in higher education: Experimenting with the competing values model and behaviourally anchored rating scales (HKIBS Working Paper Series 028-978). Retrieved from Lingnan University website: http://commons.ln.edu.hk/hkibswp/23