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Article
Public accountability in Hong Kong higher education : human resource management implications of assessing organizational effectiveness
International Journal of Public Sector Management
  • James Stuart POUNDER, Lingnan University
Document Type
Journal article
Publication Date
1-1-2002
Publisher
Emerald Publishing Limited
Keywords
  • accountability,
  • human resource management,
  • organizational effectiveness,
  • higher education
Abstract

Calls for public accountability in higher education are widespread and higher educational organizations are under pressure to demonstrate "value for money" performance. Organizational self-assessment is one response to the pressure for public accountability but self-assessment exercises thus far have largely relied on criteria that are both subjective and untested. This paper describes a Hong Kong study that attempted to produce more objective assessment criteria through the development of organizational self-assessment scales for Hong Kong higher educational organizations. A modified version of the behaviourally anchored rating scales (BARS) procedure resulted in four organizational effectiveness scales capable of producing valid and reliable ratings for higher educational organizations in Hong Kong. The nature of the scales highlighted human resource management issues that are current in Hong Kong higher education and are likely to be relevant to other higher education systems that, in common with Hong Kong, rely largely on public funding.

DOI
10.1108/09513550210439616
E-ISSN
17586666
Publisher Statement
Copyright © MCB UP Limited 2002
Full-text Version
Publisher’s Version
Language
English
Citation Information
Pounder, J. S. (2002). Public accountability in Hong Kong higher education: Human resource management implications of assessing organizational effectiveness. International Journal of Public Sector Management, 15(6), 458-474. doi: 10.1108/09513550210439616