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About Jakob Trischler

Jakob Trischler is a doctoral candidate with the School of Business and Tourism. He has a background in tourism and service management studies undertaken at the Management Center Innsbruck, Austria and Dalarna University, Sweden. His PhD focuses on researching the influence of service design on service innovation in higher education, particularly by examining the effect of active student involvement into service design practices. Apart from that, he currently works on developing a new service design model, which draws upon recent service science developments and proposes value co-creation within service systems as the central concept of service design.


Present Academic (Teaching), Southern Cross University School of Business and Tourism

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Contact Information

Locked Mail Bag 4
Coolangatta, QLD


Journal articles (3)

Book chapters (1)

Conferences (4)