Detecting Action Items in EmailProceedings of the 28th Annual international ACM SIGIR Conference on Research and Development in information Retrieval . SIGIR '05.
Date of Original Version8-1-2005
Abstract or DescriptionE-mail users have a difficult time managing their inboxes in the face of mounting challenges. These include prioritizing e-mails from a variety of senders, filtering junk e-mail, and quickly taking action on items that demand the user's attention. Automated action-item detection targets the third of these problems by detecting e-mails which require an action or response, and within those e-mails, highlighting the specific text that indicates the request.
Citation InformationPaul N Bennett and Jaime G. Carbonell. "Detecting Action Items in Email" Proceedings of the 28th Annual international ACM SIGIR Conference on Research and Development in information Retrieval . SIGIR '05. (2005) p. 585 - 586
Available at: http://works.bepress.com/jaime_carbonell/69/