Skip to main content
Article
Detecting Action ­Items in E­mail
Proceedings of the 28th Annual international ACM SIGIR Conference on Research and Development in information Retrieval . SIGIR '05.
  • Paul N Bennett, Carnegie Mellon University
  • Jaime G. Carbonell, Carnegie Mellon University
Date of Original Version
8-1-2005
Type
Conference Proceeding
Abstract or Description

E-mail users have a difficult time managing their inboxes in the face of mounting challenges. These include prioritizing e-mails from a variety of senders, filtering junk e-mail, and quickly taking action on items that demand the user's attention. Automated action-item detection targets the third of these problems by detecting e-mails which require an action or response, and within those e-mails, highlighting the specific text that indicates the request.

DOI
10.1145/1076034.1076140
Citation Information
Paul N Bennett and Jaime G. Carbonell. "Detecting Action ­Items in E­mail" Proceedings of the 28th Annual international ACM SIGIR Conference on Research and Development in information Retrieval . SIGIR '05. (2005) p. 585 - 586
Available at: http://works.bepress.com/jaime_carbonell/69/