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Presentation
Defining your own sustainable future
PostExpo 2015 (2015)
  • Jacob Johnsen
Abstract

How do you create – and maintain – an attractive service portfolio, and how to compete in a shifting environment? In our changing world, survival is not a question of size, speed or coverage. You must be adaptive. Posts can find out where to adapt, by examining the changes in customer behaviour, changing demands and technological achievements. Volumes are shifting from letters to packets, and so far, courier companies have taken market share from posts. Jacob Johnsen looks at the current changes and gives some guidelines on how to set up pointers for an ever-changing direction.

Keywords
  • sustainability,
  • business,
  • e-commerce,
  • postal,
  • changes
Publication Date
September 28, 2015
Citation Information
Jacob Johnsen. "Defining your own sustainable future" PostExpo 2015 (2015)
Available at: http://works.bepress.com/jacob_johnsen/21/