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Rethinking the Information Commons
Staff publications, research, and presentations
  • Joanne Britton, Santa Clara University
  • Helene Lafrance, Santa Clara University
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Is your library considering the “information commons” model? Come and hear about some of the successes and challenges that Santa Clara University has experienced. In this interactive program, we will explain why we decided to redesign the Information Commons after five years and how we went about it. This session will delve into topics such as consolidation of service desks, students’ changing expectations, alternative models for reference, and the importance of assessment before implementing changes.

Presented at the California Library Association Conference in Oakland, CA on November 8, 2014.

Citation Information
Joanne Britton and Helene Lafrance. "Rethinking the Information Commons" (2014)
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