Cassidian Electronics, a globally operating business unit of EADS, aimed to implement a collaborative portal for its quality management department. After conducting a successful pilot phase producing a prototype for a small number of users it soon became apparent that a large scale roll-out would not be feasible without proper methodological support. As no methodology was available to be used directly, an evaluation process was started and two champion methodologies (PADEM of Fraunhofer Institut and G&K - Großman and Koschek) were identified. A framework was developed to transparently compare the merits of each methodology and G&K selected as the most suitable. This paper presents the selection process as well as the case study describing the adaption mechanism and subsequent application of G&K for the roll-out of a large scale distributed collaboration portal in a high quality environment. A key lesson learned is the strong benefit of an agile method for portal implementations and roll-outs to ensure high user satisfaction and technology acceptance leading to measurable financial benefits.
Available at: http://works.bepress.com/heiko_gewald/4/