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Presentation
Inventory Management Decisions in a Customer Switching Environment
25th Production and Operations Management Society Annual Conference (2014)
Abstract
How is performance (fill rate) affected by inventory management decisions of two substitutable products? Decisions of inventory review policy and target service level are simulated over varying conditions of product demand and degree of substitutability. Substitution takes place whenever a customer switches from one product to another due to stockout.
Keywords
  • Inventory management,
  • Customer switching environment,
  • Fill rate,
  • Performance,
  • Product demand,
  • Stockout
Publication Date
May, 2014
Location
Atlanta, GA
Citation Information
"Inventory Management Decisions in a Customer Switching Environment" 25th Production and Operations Management Society Annual Conference (2014)
Available at: http://works.bepress.com/heidi_p_celebi/4/