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Article
The Antecedents Of Family Firms’ Resilience To Crisis In Hospitality And Tourism
International Journal of Hospitality Management
  • Esra Memili
  • Chevy-Hanqing Fang, Missouri University of Science and Technology
  • Burcu Koç
Abstract

Drawing on Miller and Le Breton-Miller's (2005 & 2022) conceptualization of family firms' priorities (continuity, community, connections, and command) and the organizational psychological capital theory (Luthans and Youssef, 2004), we develop a mediation model of how organizational psychological capital and family firm image affect resilience capability and risk taking (which in turn influence resilience). This model is tested on 200 family-owned small and medium sized (SME) hotels in Turkey. Our study demonstrates that intangible forces can be differentially leveraged to build resilience capability. This in turn strengthens resilience in firms confronting the Covid crisis. This paper further highlights that while the development of capabilities and strategic actions is important in generating firm resilience, the assets that are used to achieve this outcome matter the most.

Department(s)
Business and Information Technology
Keywords and Phrases
  • Hospitality and tourism,
  • Image,
  • Organizational psychological capital,
  • Resilience capability,
  • Risk taking
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2023 Elsevier, All rights reserved.
Publication Date
8-1-2023
Publication Date
01 Aug 2023
Citation Information
Esra Memili, Chevy-Hanqing Fang and Burcu Koç. "The Antecedents Of Family Firms’ Resilience To Crisis In Hospitality And Tourism" International Journal of Hospitality Management Vol. 113 (2023) ISSN: 0278-4319
Available at: http://works.bepress.com/hanqing-fang/56/