In the second part of this two-part article, the author looks at professional collaboration using Web 2.0, mobile technologies and the way the World Wide Web (www) is influencing scholarship, before investigating some of the likely future trends in ICT. A major question in education is how to maximise the uses of ICT in education, taking into account that ICT is much more than a tool and provides a digital window to globally accessible information and new ways to interact in the creation of knowledge. Web 2.0 applications are changing the manner in which people connect and interact in ways that will undoubtedly lead to cultural changes that education will need to understand and harness if learning opportunities are to be maximised. [Author abstract, ed]