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Article
The Relationship of Internal and External Commitment Foci to Objective Job Performance Measures
Academy of Management Journal
  • Mark A. SIDERS, Southern Oregon University
  • Gerard GEORGE, Singapore Management University
  • Ravi DHARWADKAR, Syracuse University
Publication Type
Journal Article
Version
acceptedVersion
Publication Date
6-2001
Abstract

Prior research reports of a weak commitment-performance relationship can be attributed to inconsistency in conceptualization and measurement of the constructs. In this study, we differentially relate attitudinal commitment to internal (organization and supervisor) and external (customer) foci to objective measures of job performance. Results suggest that both internal foci are related to organizationally rewarded job performance and that the external focus influences job performance relevant to and rewarded by customers. Implications of these findings are discussed.

Keywords
  • Organizational commitment,
  • Job performance,
  • Performance management
Identifier
10.2307/3069371
Publisher
Academy of Management
Copyright Owner and License
Authors
Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Additional URL
https://doi.org/10.2307/3069371
Citation Information
Mark A. SIDERS, Gerard GEORGE and Ravi DHARWADKAR. "The Relationship of Internal and External Commitment Foci to Objective Job Performance Measures" Academy of Management Journal Vol. 44 Iss. 3 (2001) p. 570 - 579 ISSN: 0001-4273
Available at: http://works.bepress.com/gerard-george/106/