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Article
Organizational citizenship behaviour and performance: A meta-analysis of group-level research
Small group research: An international journal of theory, investigation and application
  • Tjai M. Nielsen
  • George Hrivnak, Bond University
  • Megan Shaw
Date of this Version
10-1-2009
Document Type
Journal Article
Publication Details

Citation only

Nielsen, T. M., Hrivnak Jr., G. A., & Shaw, M. (2009). Organizational citizenship behaviour and performance: A meta-analysis of group-level research. Small Group Research: An International Journal of Theory, Investigation and Application, 40(5), 555-577.

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2009 HERDC submission. FoR code: 1701

© Copyright The Authors, 2009

Abstract

Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance ( = .29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.

Citation Information
Tjai M. Nielsen, George Hrivnak and Megan Shaw. "Organizational citizenship behaviour and performance: A meta-analysis of group-level research" Small group research: An international journal of theory, investigation and application Vol. 40 Iss. 5 (2009) p. 555 - 577
Available at: http://works.bepress.com/george_hrivnak/2/