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Article
Service Guarantee and the Optimal Payout Model
Information Systems and Analytics
  • Wen-Chyuan Chiang
  • Gangshu (George) Cai, Santa Clara University
  • Xiaojing Xu
  • Xiangfeng Chen
Document Type
Article
Publication Date
2-1-2013
Publisher
Elsevier
Citation Information
Chiang, W.-C., Cai, G. (George), Xu, X., & Chen, X. (2013). Service guarantee and optimal payout models. International Journal of Production Economics, 141(2), 519–528. https://doi.org/10.1016/j.ijpe.2011.10.033