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Article
Online Behavioral Advertising: A Literature Review and Research Agenda
Journal of Advertising (2017)
  • Sophie C. Boerman
  • Sanne Kruikemeier
  • Frederik Zuiderveen Borgesius, Radboud University Nijmegen
Abstract
Advertisers are increasingly monitoring people’s online behavior and using the information collected to show people individually targeted advertisements. This phenomenon is called online behavioral advertising (OBA). Although advertisers can benefit from OBA, the practice also raises concerns about privacy. Therefore, OBA has received much attention from advertisers, consumers, policymakers, and scholars. Despite this attention, there is neither a strong definition of OBA nor a clear accumulation of empirical findings. This article defines OBA and provides an overview of the empirical findings by developing a framework that identifies and integrates all factors that can explain consumer responses toward OBA. The framework suggests that the outcomes of OBA are dependent on advertisercontrolled factors (e.g., the level of personalization) and consumer-controlled factors (e.g., knowledge and perceptions about OBA and individual characteristics). The article also overviews the theoretical positioning of OBA by placing the theories that are used to explain consumers’ responses to OBA in our framework. Finally, we develop a research agenda and discuss implications for policymakers and advertisers.
Disciplines
Publication Date
2017
DOI
10.1080/00913367.2017.1339368
Citation Information
Sophie C. Boerman, Sanne Kruikemeier and Frederik Zuiderveen Borgesius. "Online Behavioral Advertising: A Literature Review and Research Agenda" Journal of Advertising Vol. 46 Iss. 3 (2017) p. 363 - 376 ISSN: 0091-3367 print / 1557-7805 online
Available at: http://works.bepress.com/frederik-zuiderveenborgesius/19/
Creative Commons license
Creative Commons License
This work is licensed under a Creative Commons CC_BY-NC-ND International License.