Cecelia Crawford, Emma Cuena, Frances Chu and et al. "Nurse-to-Nurse Incivility, Hostility, and Workplace Violence: An Integrative Scoping Review of the Evidence" Arnold P. Gold Foundation Research Institute: Mapping the Landscape, Journeying Together (MTL) Symposium 2017-2019 (2017)
Available at: http://works.bepress.com/frances-chu/6/