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Article
Making the right stopover destination choice: The effect of assessment orientation on attitudinal stopover destination loyalty
Journal of Hospitality and Tourism Management
  • Steven Pike, Queensland University of Technology
  • Filareti Kotsi, Zayed University
  • Frank Mathmann, Queensland University of Technology
  • Di Wang, Queensland University of Technology
Document Type
Article
Publication Date
6-1-2021
Abstract

This study investigates the interaction effect between previous stopover visitation and assessment orientation on destination loyalty. Using a quasi-experiment, benefiting from a sample of 200 travelers with a self-reported stopover experience in Dubai, it is found that travelers high in assessment orientation are more loyal to the destination. The effect of previous visitation on destination loyalty is enhanced for high assessors. This research is the first to apply regulatory mode theory to the stopover destination context in the destination marketing literature. From a practical perspective, destination marketers should segment potential visitors using assessment orientation and target on high assessors who have previously visited the stopover destination.

Disciplines
Keywords
  • Assessment orientation,
  • Attitudinal loyalty,
  • Destination marketing,
  • Dubai,
  • Regulatory mode,
  • Stopover
Scopus ID

85105490995

Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Indexed in Scopus
Yes
Open Access
Yes
Open Access Type
Green: A manuscript of this publication is openly available in a repository
https://doi.org/10.1016/j.jhtm.2021.04.008
Citation Information
Steven Pike, Filareti Kotsi, Frank Mathmann and Di Wang. "Making the right stopover destination choice: The effect of assessment orientation on attitudinal stopover destination loyalty" Journal of Hospitality and Tourism Management Vol. 47 (2021) p. 462 - 467 ISSN: <p><a href="https://v2.sherpa.ac.uk/id/publication/issn/1447-6770" target="_blank">1447-6770</a></p>
Available at: http://works.bepress.com/filareti-kotsi/21/