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Article
Consumer-based brand equity (CBBE) in the context of an international stopover destination: Perceptions of Dubai in France and Australia
Tourism Management
  • Filareti Kotsi, Zayed University
  • Steven Pike, Queensland University of Technology QUT
  • Udo Gottlieb, Queensland University of Technology QUT
ORCID Identifiers

0000-0002-4672-3410

Document Type
Article
Publication Date
12-1-2018
Abstract

© 2018 Elsevier Ltd There has been limited published research examining travellers’ perceptions of international stopover destinations. This manuscript reports the modelling of consumer-based brand equity (CBBE) for Dubai, the first CBBE study to do so in the context of a stopover destination. Dubai has emerged relatively recently as a stopover destination option during long haul travel between UK/Europe and Australia/South Pacific, to rival traditional destinations such as Hong Kong and Singapore. The CBBE model was tested using survey data from samples of consumers in two geographically distant markets; France (n = 365) and Australia (n = 403). The findings suggest destination brand awareness, destination brand image and destination brand value are positively related to attitudinal destination loyalty. However, destination brand quality was not positively associated with loyalty. As a relatively new stopover destination for long haul travellers, Dubai is perceived more positively by previous visitors than those who have never visited the destination.

Publisher
Elsevier Ltd
Keywords
  • CBBE,
  • Destination branding,
  • Destination image,
  • Destination marketing,
  • Dubai,
  • Long haul,
  • Stopover
Scopus ID
85048977772
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1016/j.tourman.2018.06.019
Citation Information
Filareti Kotsi, Steven Pike and Udo Gottlieb. "Consumer-based brand equity (CBBE) in the context of an international stopover destination: Perceptions of Dubai in France and Australia" Tourism Management Vol. 69 (2018) p. 297 - 306 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/0261-5177" target="_blank">0261-5177</a>
Available at: http://works.bepress.com/filareti-kotsi/11/