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Article
Been there, done that: quasi-experimental evidence about how, why, and for who, a previous visit might increase stopover destination loyalty
Current Issues in Tourism
  • Steven Pike, Queensland University of Technology QUT
  • Filareti Kotsi, Zayed University
  • Frank Mathmann, Queensland University of Technology QUT
  • Di Wang, Queensland University of Technology QUT
ORCID Identifiers

0000-0002-2116-4018

Document Type
Article
Publication Date
1-1-2020
Abstract

© 2020, © 2020 Informa UK Limited, trading as Taylor & Francis Group. Despite stopovers being a part of long-haul air travel since commercial flights commenced over 80 years ago, the first published research on the phenomenon did not appear until 2016. Also, even though destination image has been the most researched construct in the destination marketing literature, no studies had measured perceptions of a destination in the context of a stopover until 2018. This study makes a contribution to this emerging research field by reporting how a quasi-experimental design found previous visitation enhances destination image and destination loyalty in the context of a stopover during long haul international air travel. However, this effect was weakened for individuals high in prevention focus. Conceptually, the research design is underpinned by Regulatory Focus Theory, which has rarely been reported in the destination marketing literature. The results have practical implications, for Dubai as a stopover destination, and for other destination marketing organizations responsible for emerging destinations or destinations in regions that have experienced negative publicity.

Publisher
Routledge
Disciplines
Keywords
  • destination image,
  • destination marketing organizations,
  • DMO,
  • Dubai,
  • prevention,
  • quasi-experimental design,
  • regulatory focus,
  • Stopover
Scopus ID

85087870825

Creative Commons License
Creative Commons Attribution-NonCommercial 4.0 International
Indexed in Scopus
Yes
Open Access
Yes
Open Access Type
Hybrid: This publication is openly available in a subscription-based journal/series
https://doi.org/10.1080/13683500.2020.1792854
Citation Information
Steven Pike, Filareti Kotsi, Frank Mathmann and Di Wang. "Been there, done that: quasi-experimental evidence about how, why, and for who, a previous visit might increase stopover destination loyalty" Current Issues in Tourism (2020) p. 1 - 13 ISSN: <p><a href="https://v2.sherpa.ac.uk/id/publication/issn/1368-3500" target="_blank">1368-3500</a></p>
Available at: http://works.bepress.com/filareti-kotsi/10/