Skip to main content
Article
Data Warehousing Implementation and Outsourcing Challenges: An Action Research Project with Solectron
Communications of the Association for Information Systems
  • Fay Cobb Payton, North Carolina State University
  • Robert Handfield, North Carolina State University
Publication Date
11-30-2003
Abstract

Since the 1980s, Solectron evolved as a contract provider of manufacturing, distribution, product design, and full-service supply chain integration to many Fortune 500 companies in the telecommunications, electronics, and computer industries. In order to achieve this set of capabilities, Solectron established a tightly coupled set of collaborative relationships with supply chain participants- including both suppliers and customers. This action research study explores Solectron's data warehousing implementation and outsourcing experiences to support the organization's strategic direction. We uncover the absence of new set of critical pre-implementation performance metrics for managers and researchers to consider under conditions of outsourcing; multiple, simultaneous projects; and lack of IT internal expertise. Thus, our research offers hypotheses that can be further tested by future research.

Citation Information
Fay Cobb Payton and Robert Handfield. "Data Warehousing Implementation and Outsourcing Challenges: An Action Research Project with Solectron" (2003)
Available at: http://works.bepress.com/faycobb_payton/3/