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Unrequited: Asymmetry in Interorganizational Trust
Strategic Organization (2019)
  • Fabrice Lumineau
  • Melissa Graebner, University of Texas at Austin
  • Darcy Fudge Kamal
Many studies of interorganizational relationships assume that trust between organizations is symmetric. In this essay, we explore the origins of this assumption and examine relevant quantitative and qualitative evidence from the literatures on strategy, marketing, supply chain management and information systems. We conclude that no systematic evidence currently exists to support the assumption that interorganizational trust is typically symmetric. We explore how the possibility of asymmetry complicates interpretation of previous research on the effects of
interorganizational trust. We encourage further research to identify conditions under which symmetry is likely, and offer a variety of strategies that scholars may use to deal with potential asymmetry.
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Fabrice Lumineau, Melissa Graebner and Darcy Fudge Kamal. "Unrequited: Asymmetry in Interorganizational Trust" Strategic Organization (2019)
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