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Article
Crafting in Context: Exploring When Job Crafting is Dysfunctional for Performance Effectiveness
Journal of Applied Psychology (2018)
  • Erich C. Dierdorff
  • Jaclyn M. Jensen, DePaul University
Abstract
Job crafting theory purports that the consequences of revising one’s work role can be simultaneously beneficial and detrimental. Previous research, however, has almost exclusively emphasized the beneficial outcomes of job crafting. In the current study, we proposed dysfunctional consequences of crafting for performance-related outcomes in the form of a U-shaped relationship between job crafting and performance effectiveness (managerial ratings of job proficiency and peer ratings of citizenship behavior). We further predicted that elements of the task context (autonomy and ambiguity) and the social context (interdependence and social support) moderate these curvilinear relationships. Consistent with previous research, job crafting displayed positive and linear effects on work-related attitudes (job satisfaction and affective commitment). Consistent with our predictions, moderate levels of crafting were associated with dysfunctional performance-related outcomes and features of work context either exacerbated or dissipated these dysfunctional consequences of job crafting for individuals.
Keywords
  • job crafting,
  • work context,
  • job performance,
  • OCB,
  • citizenship behavior,
  • autonomy,
  • social support,
  • role ambiguity,
  • interdependence,
  • role theory
Publication Date
2018
DOI
http://dx.doi.org/10.1037/apl0000295
Citation Information
Dierdorff, E. C., & Jensen, J. M. (2018). Crafting in context: Exploring when job crafting is dysfunctional for performance effectiveness. Journal of Applied Psychology. 103(5), 463-477.