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Article
The Food Locker: An Innovative, User-Centered Approach to Address Food Insecurity on Campus
Proceedings of the 37th ACM International Conference on the Design of Communication
  • Emma J. Rose, University of Washington Tacoma
  • Erin Schoch
  • Anna Maria Choi
  • Harrison Lee
  • Sequoia Connor
Publication Date
1-1-2019
Document Type
Conference Proceeding
Abstract

Food insecurity is a growing problem on college campuses. By following a user-centered design process, our team envisioned how design can be a tool for enacting social justice. By posing the question "How might we support college students challenged by food insecurity?" we designed a product called the Food Locker that paired an online ordering system with a collection of lockers for students to discreetly and conveniently retrieve items from the campus food pantry. In this experience report, we introduce the growing problem of food insecurity on college campuses, discuss how this issue connects to concerns of inclusion, equity and access, and then detail the steps we took to design the Food Locker. We conclude by reflecting on the process, exploring next steps and calling for continued focus on using design to identify interventions for social justice through UCD.

DOI
10.1145/3328020.3353956
Citation Information
Emma J. Rose, Erin Schoch, Anna Maria Choi, Harrison Lee, et al.. "The Food Locker: An Innovative, User-Centered Approach to Address Food Insecurity on Campus" Proceedings of the 37th ACM International Conference on the Design of Communication (2019) p. 1900-01-01 - 1900-01-01
Available at: http://works.bepress.com/emma_rose/42/