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Presentation
Training Paraprofessionals via a Wiki Format to Deliver Reference Services
American Library Association (2010)
  • Emily K Chan, University of the Pacific
  • Marina Torres, University of the Pacific
Abstract
To maximize staff presence and reference capabilities at HSB, reference training was implemented for the branch's two paraprofessional employees. A wiki platform was selected to collocate different resources and formats in a simple location. The collaborative functions of the wiki complemented the branch's team-oriented environment. Each staff member selected materials of interest and augmented the wiki conversation with their previous experiences.
Publication Date
2010
Location
Washington, D.C
Citation Information
Emily K Chan and Marina Torres. "Training Paraprofessionals via a Wiki Format to Deliver Reference Services" American Library Association (2010)
Available at: http://works.bepress.com/emily_chan/45/