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Contribution to Book
Cognitive Task Analysis: Methods for Capturing and Leveraging Expertise in the Workplace
The Handbook of Work Analysis: Methods, Systems, Applications and Science of Work Measurement in Organizations (2012)
  • Michael A. Rosen, University of Central Florida
  • Eduardo Salas, University of Central Florida
  • Elizabeth H. Lazzara, University of Central Florida
  • Rebecca Lyons, University of Central Florida
Abstract
Whether the issue is capturing the expertise held in individuals exiting the workplace, designing training programs to develop more experts at a faster pace, or building technologies that support expert performance in attempts to raise the ceiling of performance, there is an increasing salient need for robust and reliable methods for capturing cognition in the workplace. Cognitive task analysis (CTA) is a broad set of tools, techniques and approaches for eliciting, analyzing, and representing the knowledge and cognitive processes involved in task performance. This chapter outlines the purpose and utility of CTA, reviews what a general CTA process comprises, reviews the general categories of CTA methods and highlights their relative strengths and weaknesses, and discusses some critical needs for the further development of CTA.
Keywords
  • cognitive task analysis,
  • workplace cognition tools,
  • training programs,
  • task performance
Publication Date
2012
Editor
Mark A. Wilson, Winston Bennett, Jr., Shana G. Gibson, George A. Alliger
Publisher
Taylor & Francis
ISBN
978-1-84872-870-7
Citation Information
Michael A. Rosen, Eduardo Salas, Elizabeth H. Lazzara and Rebecca Lyons. "Cognitive Task Analysis: Methods for Capturing and Leveraging Expertise in the Workplace" New York, NYThe Handbook of Work Analysis: Methods, Systems, Applications and Science of Work Measurement in Organizations (2012) p. 185 - 200
Available at: http://works.bepress.com/elizabeth_lazzara/76/