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Selected Works of Elizabeth Lazzara
Presentation
Managing Trust in Swiftly Starting Action Teams [A Symposium]
53rd Annual Meeting of the Human Factors and Ergonomics Society (2009)
  • Elizabeth Hunter Lazzara, University of Central Florida
  • Stephen Fiore, University of Central Florida
  • Jessica Wildman, University of Central Florida
  • Marissa Shuffler, University of Central Florida
  • Eduardo Salas, University of Central Florida
Link
Abstract
Dr. Lazzara and Stephen Fiore chaired this symposium.

Often in both industry and government, collaborative efforts come together and disband quickly, or occur in
response to a very short-term problem. Sometimes in these situations, the interacting parties have no prior history
with each other or any knowledge of each other, and very little time for building trust before the task is concluded;
however, trust usually plays a most critical role. Therefore, it is important to examine the development of trust in
quickly formed collaborations. The proposed symposium will discuss the current state of the trust literature and
propose a theoretical framework of trust in Swiftly sTarting Action Teams (STAT) to guide potential training
manipulations implemented within a training cycle designed to improve team performance. In addition, the
symposium will entail a first hand account of how trust applied in the field and describe some of the empirical
evidence regarding the impact of trust on team performance in complex, high stake environments. 
Keywords
  • trust,
  • collaborative tasks,
  • trust building,
  • team performance
Disciplines
Publication Date
October, 2009
Location
San Antonio, TX
DOI
https://doi.org/10.1177/154193120905302608
Citation Information
Elizabeth Hunter Lazzara, Stephen Fiore, Jessica Wildman, Marissa Shuffler, et al.. "Managing Trust in Swiftly Starting Action Teams [A Symposium]" 53rd Annual Meeting of the Human Factors and Ergonomics Society (2009)
Available at: http://works.bepress.com/elizabeth_lazzara/66/