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Article
Trust Development in Swift Starting Action Teams: A Multilevel Framework
United States Army: Publications
  • Jessica Wildman, University of Central Florida, Orlando
  • Marissa Shuffler, University of Central Florida, Orlando
  • Elizabeth Lazzara, University of Central Florida, Orlando
  • Stephen Fiore, University of Central Florida, Orlando
  • C. Shawn Burke, University of Central Florida, Orlando
  • Eduardo Salas, University of Central Florida, Orlando
  • Sena Garven, U.S. Army Research Institute, Fort Leavenworth, KS
Date of this Version
1-1-2012
Citation

Group & Organization Management 37(2) 137–170;

DOI: 10.1177/1059601111434202

Abstract

Swift starting action teams (STATs) are increasingly prevalent in organizations, and the development of trust is often a critical issue for their effectiveness. However, current theory and research do not provide a clear picture regarding how trust toward the team (i.e., the team as the target) is developed in these settings. The primary contribution of this article is to present a theoretical framework describing how individual-level trust toward one’s team is developed in STAT contexts. This article integrates several existing trust theories into one comprehensive context-specific multilevel theory of how trust develops in STATs from cognitive, affective, behavioral, and contextual perspectives. This framework furthers our understanding of the unique antecedents of initial trust in STATs, how trust attitudes are adjusted over the short amount of time the team interacts, and how the team context influences this developmental process.

Citation Information
Jessica Wildman, Marissa Shuffler, Elizabeth Lazzara, Stephen Fiore, et al.. "Trust Development in Swift Starting Action Teams: A Multilevel Framework" (2012)
Available at: http://works.bepress.com/elizabeth_lazzara/17/