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Article
Utilizing Human Factors to Improve Perioperative Adverse Event Investigations: An Integrated Approach
Human Factors in Healthcare
  • Joseph R. Keebler, Embry Riddle Aeronautical University
  • Elizabeth H. Lazzara, Embry-Riddle Aeronautical University
  • Elizabeth Blickensderfer, Embry-Riddle Aeronautical University
  • Thomas Looke, US Anesthesia Partners
  • Frank Rosemeier, US Anesthesia Partners
  • Brittany Almon, Advent Health
  • Lou Barr, Advent Health
  • Jeffrey Kuhlman, Advent Health
Submitting Campus
Daytona Beach
Department
Human Factors and Behavioral Neurobiology
Document Type
Article
Publication/Presentation Date
5-28-2022
Abstract/Description

Objective: Apply Human Factors (HF), systems engineering, and high reliability organizational principles to improve adverse event investigations in a regional hospital system. Background: Given the complexity of medicine and healthcare systems, innovative thinking is required to ensure these systems are resilient to error. Understanding the work system and its constituent parts is fundamental to understanding how errors begin and propagate. Method: This paper provides a discussion on employing a systems-based approach to improve perioperative adverse event investigations within a hospital system. Results: Data was collected across 13 investigations. The findings are summarized into 16 contributing factors, with 10 specific examples of critical/serious risks that were addressed by the hospital system. Conclusion: Modern medicine needs to look to HF to improve safety and reduce errors. This manuscript provides a systems-based approach grounded in HF and organizational theories to improve how investigations are conducted and the approach to human error within a large hospital system. Application: This work provides practical guidance for those who want to improve postoperative investigations within their own units or hospitals. Precis: This article describes research that evolves the approach to accident investigation to improve perioperative adverse event investigations in hospital settings.

DOI
https://doi.org/10.1016/j.hfh.2022.100010
Publisher
Elsevier Inc.
Citation Information
Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas Looke, et al.. "Utilizing Human Factors to Improve Perioperative Adverse Event Investigations: An Integrated Approach" Human Factors in Healthcare Vol. 2 (2022) p. 1 - 24
Available at: http://works.bepress.com/elizabeth_blickensderfer/87/