Today, the sector of information and communication technology in Kosova is one of the areas with rapid development. In public and private intuitions are debating the impact of IT professional certificates to their employees performance and in the overall acquiring of the knowledge during the transition process in their work environment. Therefore, the aim of this research paper is to emphasize the needs of professional employees to obtain IT professional certificates which in background contributes to validate the applied skills throughout the challenges arise. In order to accomplish the aim of this paper, a cross methodology is used to obtain the opinion of the ICT industries and institutions, in order to emphasize the needs of IT professional certifications for employees with various level of education.
- ICT certification,
- importance,
- Kosovo,
- ICT industry,
- outsource,
- services
Available at: http://works.bepress.com/edmond-hajrizi/19/