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Article
Willingness to watch the pre-flight safety briefing: A structural model
The International Journal of Aerospace Psychology (2021)
  • Scott R. Winter
  • Jing Yu Pan
  • Dothang Truong, Embry-Riddle Aeronautical University
  • Tracy L. Lamb
Abstract
Objective: The purpose of the current study was to examine the factors that significantly influence a passenger’s willingness to watch the pre-flight safety briefing.
Background: The pre-flight safety briefing is a required presentation that must be administered to all passengers before conducting a flight. This briefing is most commonly delivered via a live demonstration by flight attendants or through the aircraft’s in-flight entertainment system, such as a seatback video.
Method: Using a sample of 876 participants from the United States, we examined the influence of familiarity, anticipatory flight anxiety, conscientiousness, agreeableness, and frequency of flying on willingness to watch the pre-flight safety briefing. The study used a quantitative correlational design with structural equation modeling techniques for data analysis.
Results: The results supported 5 of the 7 hypotheses. High levels of flight anxiety resulted in less willingness to watch the pre-flight safety briefing. Significant positive relationships were found between familiarity, conscientiousness, agreeableness on the willingness to watch. A strong relationship between willingness to watch and stated actual watching also was found.
Conclusions: The study’s findings provide insight into what factors influence a passenger’s willingness to watch and examine the role personality factors have on willingness. As a result of this study, insights are gained into possible ways to increase passengers’ willingness to watch the pre-flight safety briefing and their consumption of this vital safety information.
Publication Date
March, 2021
DOI
https://doi.org/10.1080/24721840.2021.1883432
Citation Information
Scott R. Winter, Jing Yu Pan, Dothang Truong and Tracy L. Lamb. "Willingness to watch the pre-flight safety briefing: A structural model" The International Journal of Aerospace Psychology Vol. 31 Iss. 3 (2021) p. 230 - 251
Available at: http://works.bepress.com/dtruong/66/