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Article
The Business Value of Quality Management Systems Certification
Journal of Operations Management (1997)
  • Mile Terziovski, Melbourne Business School
  • Danny Samson, Melbourne Business School
  • Douglas Dow
Keywords
  • ISO,
  • performance
Disciplines
Publication Date
1997
Citation Information
Mile Terziovski, Danny Samson and Douglas Dow. "The Business Value of Quality Management Systems Certification" Journal of Operations Management Vol. 15 Iss. 1 (1997)
Available at: http://works.bepress.com/douglas_dow/6/