Article
Personality Types in Learning Enterprise Resource Planning (ERP) Systems
Journal of Computer Information Systems
(2020)
Abstract
This research explores the influence of personality types on ERP system learning performance in a university setting. Four personality types (labeled Type 1 to 4) were identified using cluster analysis of 176 survey respondents’ Big Five personality traits, i.e., conscientiousness, neuroticism, extraversion, openness, and agreeableness. These four personality types were found to be significantly associated with ERP system learning performance. Additionally, prior knowledge, user affect, demographic factors (such as gender, age, year in school), and environmental factors (such as ethnicity, location, English proficiency) were found to moderate the relationships between the four personality types and ERP learning performance. These findings can provide valuable insights into the organizational success of ERP systems by helping to identify which users may effectively learn to utilize these systems.
Keywords
- Personality traits,
- information Systems,
- ERP,
- learning Performance
Disciplines
Publication Date
2020
DOI
10.1080/08874417.2020.1830005
Citation Information
Lea Bih-Ru, Dinesh Mirchandani, Mary Sumner and Katherine Yu. "Personality Types in Learning Enterprise Resource Planning (ERP) Systems" Journal of Computer Information Systems Vol. 62 Iss. 2 (2020) Available at: http://works.bepress.com/dinesh-mirchandani/32/