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Case managers' roles and functions: Commission for Case Manager Certification's 2004 research, part II
Lippincott's case management
  • H. A. Tahan
  • W. T. Downey
  • Diane L. Huber, University of Iowa
Document Type
Peer Reviewed
Publication Date
NLM Title Abbreviation
Lippincotts Case Manag
PubMed ID

The Commission for Case Manager Certification (CCMC) conducted its third case managers' role and functions study in 2004 for the purpose of validating the currency and relevancy of the certified case manager examination. The results of this study are shared in an article of 2 parts. Part I, which was published in the previous issue of this journal, discussed the process the CCMC used for the development of the Case Managers' Role and Functions Survey Instrument and the identification of new 6 essential functions and 6 knowledge areas that describe case management practice. These findings were based on the survey of a large national sample of practicing case managers. Part II continues the analysis of the results and focuses on identifying the empirical (statistically derived) activity and knowledge domains of case management practice, using exploratory factor analysis. It discusses the similarities and differences found among various subgroups of case managers who were compared on the basis of certain demographic variables. In addition, Part II summarizes future changes in the field of case management as perceived by those who participated in the study.

  • Adult,
  • Attitude of Health Personnel,
  • Case Management/organization & administration,
  • Certification,
  • Educational Status,
  • Employment/organization & administration,
  • Forecasting,
  • Humans,
  • Job Description,
  • Knowledge,
  • Middle Aged,
  • Needs Assessment,
  • Nurse's Role,
  • Nursing Evaluation Research,
  • Nursing Staff/education/organization & administration/psychology,
  • Outcome Assessment (Health Care),
  • Patient Care Planning/organization & administration,
  • Philosophy,
  • Nursing,
  • Reimbursement Mechanisms,
  • Self Concept,
  • Social Work/education/organization & administration,
  • Time and Motion Studies,
  • United States,
  • Utilization Review
Published Article/Book Citation
Lippincott's case management, 11:2 (2006) pp.71-87; quiz 88-9.
Citation Information
H. A. Tahan, W. T. Downey and Diane L. Huber. "Case managers' roles and functions: Commission for Case Manager Certification's 2004 research, part II" Lippincott's case management Vol. 11 Iss. 2 (2006) p. 71 - 87; quiz 88-9 ISSN: 1529-7764
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