PUBLISHED BY THE NORTHEAST BUSINESS & ECONOMICS ASSOCIATION © 2014 The Northeast Business & Economics Association reserves the right to publish the Proceedings in both print and electronic formats. The individual authors retain the copyright over their own articles.
At the 2013 NBEA conference we introduced and presented our paper “Courses for Horses, Making Change Stick in the Workplace” and we laid out the framework for our systemic cybernetically informed process model to enable organizations to achieve second order change (Alanson, 1971) or “change that sticks”. We also addressed issues of language (Koestler, 1979) and currency (Llopis, 2012).
Diane Vitale and Pauline Sutcliffe. "Courses for Horses, The In-Side Track, Part II" Northeast Business and Economics Association (NBEA) 2014
Available at: http://works.bepress.com/diane-vitale/1/