Skip to main content
Article
Consumer Satisfaction with Aging & Disability Resource Connection of Oregon: Round 4
Institute on Aging Publications
  • Diana White, Portland State University
  • Sheryl DeJoy Elliott, Portland State University
Document Type
Technical Report
Publication Date
1-1-2015
Subjects
  • People with disabilities -- Services for -- Oregon,
  • People with disabilities -- Counseling of -- Oregon,
  • Older people -- Services for -- Oregon,
  • Older people -- Counseling of -- Oregon,
  • Community health services for older people,
  • Community health services for people with disabilities -- Oregon
Abstract

The report describes the fourth round of consumer satisfaction surveys that were conducted with people who had been in contact with the Information & Referral/Assistance (I&R/A) Call Center or received Options Counseling (OC) services of Aging and Disabilities Resource Connection (ADRC) of Oregon. Data for this survey were collected in November 2014. This Executive Report summarizes and presents data on overall satisfaction, conclusions, and recommendations for the ADRC program.

Description

This is the final report submitted to Oregon State Unit on Aging, Department of Human Services

Persistent Identifier
http://archives.pdx.edu/ds/psu/15456
Citation Information
Diana White and Sheryl DeJoy Elliott. "Consumer Satisfaction with Aging & Disability Resource Connection of Oregon: Round 4" (2015)
Available at: http://works.bepress.com/diana_white/1/