Article
Perceptions of students working as library reference assistants at a University Library
Reference Service Review
(2015)
Abstract
This paper aims to develop a better understanding of student worker perceptions of academic libraries in an effort to improve student worker training, position structure and, ultimately, their perceptions of the library. The value of student reference assistants extends well beyond the completion of assigned library tasks. Specifically, student reference assistants can be important community voices and advocates for academic libraries, spreading, by word-of-mouth, the kinds of library services available to students and their relevance to the academic community. Consequently, it is essential to gain an understanding of how student workers perceive the academic library as a result of their employment.
Keywords
- Academic libraries; Perceptions; Student perceptions; Student reference assistants; Students
Disciplines
Publication Date
November 9, 2015
DOI
10.1108/RSR-05-2015-0026
Citation Information
Andrew Brenza, Michelle Kowalsky and Denise Brush. "Perceptions of students working as library reference assistants at a University Library" Reference Service Review Vol. 43 Iss. 4 (2015) p. 722 - 736 ISSN: 0090-7324 Available at: http://works.bepress.com/denise-brush/2/