Business professional with over thirty years of experience and progressive performance in organizations, solutions driven with extensive experience in customer service, supply chain/logistics, business management, and operations management. Customer- focused, highly organized self-starter with effective customer service skills. Resourceful, creative problem-solver with proven aptitude in analyzing and addressing customer satisfaction and business problems implementing innovative, custom-tailored proactive solutions. Motivated achiever who exceeds goals, has been promoted regularly, earned management incentives, and has earned numerous awards for achievements throughout career. Certified in Warehousing and Distribution. Doctor of Business Administration in Global Operations and Supply Chain Management. Member of Delta Mu Delta International Honor Society in Business for Academic Excellence.

I desire to fulfill the need for learning by engaging students and creating relevant learning experiences. In my class, students are encouraged to ask questions and present their individual opinions while respecting the opinions of others. My goal is to have students become active participants’ in their learning. Thus, there is a heavy emphasis on promoting independent thinking which is essential so that students can take what they have learned and apply it in real-life situations. My goal is to engage students in the learning process, providing them with the skills and knowledge required to thrive in their field of interest.