For years, I've encouraged students to "tell it cool" when narrating a tale that is harrowing or emotional. A cool narrator can be a buoy in rough waters. I've always thought this advice came from Hemingway, but at this moment as I search my bookshelves for the place where Hemingway said it, I can't put my finger on the quote. I know it's in there somewhere, likely in one of the letters (bossy letters full of unsolicited advice and signed "Papa" when friends were just writing to ask for money)...