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Reducing Readmissions Using Teach-Back: Enhancing Patient and Family Education.
The Journal Of Nursing Administration
  • Debra Peter, MSN, RN-BC, Lehigh Valley Health Network
  • Paula Robinson, MSN, RN, BC, Lehigh Valley Health Network
  • Kim Jordan, MHA, BSN, RN, NE-BC, Lehigh Valley Health Network
  • Susan Lawrence, MS, CMAC, Lehigh Valley Health Network
  • Krista J Casey, MBA, Lehigh Valley Health Network
  • Debbie Salas-Lopez, MD, MPH, Lehigh Valley Health Network
Publication/Presentation Date
This article describes a quality improvement initiative, implemented by a patient education workgroup within a tertiary Magnet® facility. The project focused on the association between inadequate care transitions in patients with heart failure and subsequent costly readmissions. The teach-back initiative was piloted with patients hospitalized with heart failure, because of this population's high risk of readmission. Learning outcomes included documented improvements in patients' understanding of their disease and reduced readmission rates.

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Citation Information

Peter, D., Robinson, P., Jordan, M., Lawrence, S., Casey, K., & Salas-Lopez, D. (2015). Reducing readmissions using teach-back: enhancing patient and family education. The Journal Of Nursing Administration, 45(1), 35-42. doi:10.1097/NNA.0000000000000155.